I have to actually agree whole heartedly with the key points made in the OP here. Daj hits the nail on the head 100%. The attitude, the warchest /mechanics issue, the way we treat and engage new players, even the IP issue (I had several hurdles to jump years ago when me and work mate both wanted to play in our lunch breaks, required a lot of inconvenience and some internet cafe's - I mean really did it have to be that hard?). Well said mate.