Today I purchased the Logitech EX110 wireless keyboard-mouse combo set. I followed the instructions and when I tried to start my computer with the receiver connected to the PS/2 ports the computer would start for for a few moments, turn off, start again, and go on like that until I unplugged the receiver. Then it told me that the overclocking had failed. When I use the USB cord to connect the receiver instead of the PS/2 and when I plug the PS/2 in once the computer has booted the same thing happens: all of the lights turn green immediately (even when the keyboard and mouse aren't connected) and I can't connect the keyboard or mouse. Does anyone have any idea why my computer dislikes the receiver so much that it won't even let the OS boot?

Thanks for any advice. Also, 9 mil and the deed to Justy's Bar to whoever fixes the problem!

Can I say I fixed the problem, without fixing it, and still get the 9m & deed to Justy's bar?

Why the $%&@ aren't you using USB .

Because both work just as well. Or in this case, both don't work just as well. It can boot with the USB plugged in, but still can't connect.

Didja update drivers?

Are you overclocked?

If so, have you tried starting after lowering it back down?

After a google, if you haven't overclocked it yourself, check the BIOS and set it to the "safe" settings rather than the optimised or turbo or aggressive settings

edit: i just realised you cant get to BIOS (i assume)

so you may have to reset the BIOS via the jumpers

It isn't quite clear when it is rebooting. After POST and BIOS load and before Windows loads? Can you get into the BiOS?

If you can get into the BIOS then look at what auto98 posted above and see if your settings are set properly. Also make sure that USB support for keyboard and mouse is enabled in the BIOS. Even if you are using the PS2 adapter, I would make sure the USB support is enabled and honestly, I wouldn't mess with the PS2 adapter and just go with USB.

If you have vista, as a mac fanboy I declare that the problem

Try taking down a few of those clocks though. Its never good to be over clocked. (aka I have no idea how to help)

I installed the software that came with the keyboard/mouse and updated it. I don't think drivers would have an effect before the OS even boots, though.


I don't believe I am. I'll check out my BIOS.

And everything boots fine once I unplug the receiver.


I don't believe anything can load when it's plugged in. The screen with the MSI logo that usually shows up first doesn't appear.

I'll update in a minute when I get a look at my BIOS.

Update: everything USB related is enabled in the BIOS, the settings were on optimized and setting them to safe didn't change anything.

Sorry if this was already talked about, but could it have anything to do with the boot sequence? For example, if your boot sequence has the computer try and boot from a CD first, and you have a random CD in there, the OS can't boot up... I don't know. Just speaking out of my $@! right now, so...

That should not affect it, but it does when printers have memory card slots.

Isn't this all obvious. Logitech is trying to trojan your computer.

Try contacting the store that sold the mouse or the Logitech and tell them about the issue. The mouse/keyboard could be faulty.

I had it set to boot from the DVD drive first when I first tried plugging it in, and when I went in to mess with the BIOS earlier today I restored the defaults which have it boot from HDD first. No change.


The first thing I did was contact Logitech support and post on their forums. I don't really have much faith in either one, though. Logitech support summarized my paragraph telling them about what happened as "can't reconnect" and told me to put the receiver on a stack of CD cases. No reply on their forums, I probably won't get one and if I do it probably won't help.

I'm not sure that the store is obligated to help me.

Yes you can do that, most stores will try to solve it to keep happy customers.

I'll try if I can't find an easier solution.

You can ask for a replacement. Most stores I know will replace faulty products if reported by the customer within 30 days.

They didn't mention anything about a warrant or return policy.

I don't believe you have the deed to Justy's Bar. Therefore, I will not offer any of my *likely wrong* advice.

If you boot without the receiver plugged in, then plug it in after the OS has started, can you use your keyboard/mouse?

First thing first -- update your BIOS version. Chances are that you've had your motherboard for months (or years). Even if the motherboard is freshly purchased, god knows how long it was sitting on the shelf. Virtually all BIOS is flash-upgradable nowadays. BIOS is the low level software that manages your hardware, and manufacturers are always releasing patches for weird hardware quirks (like the one you've described).

If that doesn't work, it's possible that your new keyboard is just defective. Exchange it and try again.

-Craig

Remove the logitech drivers. Never load any drivers other than the standard Windows drivers unless you really, really have to. Also Flash the bios like ^^ that guy said. Lastly, and most importantly, buy a decent PC. PS2? Hmmm, havent seen one of those for a bit.

If none of these work, your Basic Input Output System is incompatible with The new purchased I/O devices.

No. My computer doesn't detect it and the green lights on it that I think are supposed to only turn on if it's connected are always on, and don't flash like they're supposed to when I press the connect button.


I updated my BIOS from version 7 to 7.3. No change. It's weird, though - MSI (my mobo manufacturer) says on their site that the latest BIOS for me is 8.6, but their automatic updater says it's 7.3.

Should I exchange for the same product or try a different one in case it's incompatible?


I don't think drivers would affect anything before the OS starts. I have a good PC (Intel i7 quadcore CPU, MSI X58 Pro Mobo, 6 gigs of RAM), it's just backwards compatible.

Well, you can buy two different ones then return the one you don't want Save yourself a little time.

Also, email your BIOS mfr and ask them about the discrepancy in versions.

-Craig